How long are the tours?
The half day tour is between 2 - 2.5 hours
The full day tour is between 4 - 4.5 hours
Can I book and pay online?
We are not currently taking online bookings or payments online. Please call or text 540-333-6875 to make a reservation.
Is payment required to book a tour?
Yes, payment in Full is required to make a reservation.
Are reservations required?
Yes, we require reservations at least 24 hours in advance.
What is your cancellation policy?
Please see the cancellation section below.
Are pets permitted on the trail?
No, pets are not allowed on the trails while on an AOA tour. This includes even in a tag-along Jeep.
What should I wear?
Closed-toed shoes and clothes that you okay with getting muddy or possibly ruined. Bring an extra set!
Is there an age limit for drivers?
Yes, insurance regulations require drivers to be 21 years of age, and be a licensed driver. Photo copy is required for all drivers.
Are the tours safe for everyone?
Off-road Jeep tours are rough, bumpy rides through rigorous terrain. Tours are not suitable for guests with back problems, neck problems, motion sickness, pregnancy, major medical conditions, or any other health condition that can be aggravated by a bumpy ride through rough terrain.
Do I need to have Off-road experience?
No, these 4WD guided Adventure Tours are appropriate for all varying levels of experience from beginner to intermediate 4x4 drivers.
What happens if I damage a Jeep?
We all make mistakes from time to time, and occasionally one our guests has an unplanned encounter with a rock or tree resulting in a dented bumper or a mangled fender. This kind of damage comes with the territory.
Do I have to pay for damage?
If you take it slow and are careful, there shouldn't be any problems. However, if the driver does not follow the instruction or the direction of the guide, or due to negligence , the credit card on file will be charged for the damage. Which is agreed upon when you sign the waiver.
Is there a guide in the Jeep with us?
No, but the guide is always close by to assist.
Are the guides experienced?
The guides are local, off-road enthusiasts with over 20 years experience, who know the trails very well.
We don't like large groups/big crowds, how many Jeeps are normally in your tour?
We understand, we generally do not have any more than 6-7 vehicles in our group.
Should I bring medication?
We will be in the woods, if you are allergic to bee stings etc., please be prepared and bring the appropriate medications. There is a first aid kit in the guide Jeep, but we do not carry Epi-Pens or items that require a prescription.
When you book your Appalachian Offroad Adventure Tour, we are holding you a space on our calendar that is no longer available to other Adventurer’s.
If cancellation is necessary, we require that you call/text/or email AOA at least 48 hours in advance to receive a full refund, partial refunds will not be given.
Appalachian Offroad Adventure tours are in high demand, and your advanced notice will allow another Adventurer time to schedule a tour should you have to cancel yours.
If you reserve 2 or more Jeeps at a time, you will need to cancel within 96 hours before the tour is scheduled to receive a refund. Credit cards fees will not be refunded.
How to Cancel Your Appointment
If you need to cancel your appointment, please call or text (540)333-6875. If necessary, please leave a voicemail message. We will return your call as soon as possible. Email cancellations should be sent to firstname.lastname@example.org. If tour is not cancelled within this time-frame, no refunds will be given. No exceptions! If tour is paid by credit card, the credit card fees will not be refunded.
AOA tours have pre-set departure and finish times, we will not hold up the others in the Adventure due to late arrivals. If you are late for your scheduled guided tour, and the tour leaves without you, we are unable to issue you a refund.
AOA reserves the right to cancel due to inclement weather. If the tour is cancelled due to inclement weather/unsafe conditions, you will be given an opportunity to reschedule the tour within a year during normal business days.
If the tour must be cancelled due to mechanical issues/failures, you will be given an opportunity to reschedule the tour within a year during normal business days.
Owners Right to cancel
Full refunds will be given in the event AOA has to cancel a tour due to an emergency arising.